WINGKLER VIRTUAL FRONT OFFICE

          As with Hotel business, big or small, a practice could use a virtual front desk to reduce not just costs but to cover the growth of your business or to provide talent or skill that’s needed on a full-time basis than to have dependence totally to ever changing Hotel staff especially in the Front Office. 

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          We serve to solve the issues facing small and budget class hotels everywhere. For small and business class hotels, initial success and subsequent growth in customer management can mean an ever-growing number of calls, more than can be personally handled. Our Virtual Front Office can help ease the burden of handling these Guest and all incoming calls, so you can focus on serving customers and growing your business.

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          Wingkler never uses technology, since studies have shown that despite improvements in customer service technologies, customers still prefer to connect with a human being. Remote Professional Receptionists bring a personal touch to your calls, providing a friendly, professional person who sounds like they’re sitting in your reception. 

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          Your Guests get the attention and importance they deserve and you save on having to hire a full-time employee and giving training often, since the Hospitality industry happens to be a place with frequent changes in the staff.